A 99.9% Server Uptime
We’ve set up our shared web hosting system using dependable hardware components and significantly modified software. Our sysadmins have installed a tweaked version of Security–Enhanced Linux on each of our physical machines in order to ensure optimal safety and reliability. We’ve set up a number of anti–DDoS mechanisms coupled with highly effective firewalls to make sure our internal network is impregnable and safe.
All Linux shared web hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee remains the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also set up our own internal network in all our datacenters. Everything is based on top–hole hardware elements manufactured by Juniper. And on every single router, we have put a firewall with an advanced algorithm with the intention to sift out all suspicious requests.
As a result, in each of our datacenters – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to lower all potential risks with our cloud hosting plans and even though our company provides premium–quality tech support, sometimes the customer is just not happy with what we offer. Or he needs to move to a more powerful hosting service, such as a virtual private server or even a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not content, you will receive a full refund.
24/7 Technical Support
When you have a web hosting firm, your customer service technicians are very important. This is the reason why we’ve mindfully picked a very capable group of customer service technicians, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All queries are answered in under sixty minutes and our average response time is below twenty minutes!