Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center included in Host Plenty UK’s Website Control Panel. It features an elaborate knowledgebase with commonly asked questions and exhaustive instructional articles prepared by our skillful technical support staff.

  • Top quality support service

  • Educational Videos

  • For those who would like to find out how to deal with a common problem by watching a tutorial video, we’ve added a selection of video tutorials to our Website Control Panel. All the tutorial video clips are brief and easy to comprehend. They offer you step–by–step presentations of different web site administration techniques.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 customer support service and come with a sixty–minute ticket response guarantee. Our skillful tech support engineers will be available 24x7x365 and will resolve any issue that you could possibly come across within maximum one hour after the trouble ticket submission. In the majority of cases, a reply will be provided to you in less than 20 minutes.