Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing great quality support in good time is our main priority, so we backup each Linux shared web hosting plan with a 1–hour ticket solution warranty. The moment you post a ticket or drop an e–mail, our client help and support team will try all they could do to present the most adequate solution to your case and to offer you guidance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time required. Our staff of qualified professionals will undoubtedly be on–line for you 24x7x365 to answer to all your doubts and to deal with any matter you will have. You can easily open a technical support ticket from your Website Control Panel or drop a message anytime. In addition, on business days, you can give us a call or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a wide–ranging information base into the Control Panel to make sure you get hold of very helpful step by step details whenever you want. Each area of the Control Panel features its own contextual guide area displaying a list of how–to articles. We have also prepared videos to present you with a more effective idea of the simplest way to conduct any given procedure.