1 hour ticket response
Timeliness is our topmost duty and this is the reason why we’ve got a team of capable technicians who are eager to offer a fast response to any question that you may possibly have. Just submit your tech support ticket from the Website Control Panel and we will reply back to you within one hour at the latest. Actually, we work hard and aim for a 20–minute customer support ticket response time.
A Premium Support Service
We have a team of web hosting support engineers who are prepared to respond to all your queries every time you are in need of help. Most of our help desk team members have several years of experience in the Linux shared web hosting field, which implies that you can constantly depend on swift and exhaustive answers to your questions.
An Easy–to–Navigate Help Center
In the Website Control Panel you’ll find an intuitive Help section where you can find quick suggestions on how to use our web hosting services. You can see the answers to your inquiries in the F.A.Q. archive, see more tips in the web hosting account management articles or watch the how–to video tutorials.